The Provider Network PlatformBuild a provider network that scales with you — configure operations your way, support compliant care delivery, and run clinics, providers, and patients from one command center.
200+ providers across 30+ clients
Every tool you need to recruit, manage, and grow a world-class provider network — built from real network admin workflows.
Network-wide visibility from pending to complete
AI-powered SOAP notes
Full four-section generation configured per network
Provider assignment control
Assign, unassign, and reassign reviews in real time
Status tracking
Pending → In Review → Complete with full audit trail
< 2hr average turnaround
AI reduces charting time from hours to minutes
Async and sync visits, unified in one calendar
Unified calendar
Async chart reviews and sync video visits in one view
Patient scheduling
Book on behalf of patients with real-time availability
Visit lifecycle
Create, reschedule, cancel, and reassign from admin view
License-aware matching
Only eligible providers shown based on patient state
From first contact to first chart review, streamlined
Automated credential verification
NPI lookup and license validation on application
5-step onboarding flow
Application → Review → Credentials → Onboarding → Active
State-license matching
Auto-match providers to clients based on verified licenses
Pipeline tracking
Track every applicant from first contact to first review
AI-powered form builder with smart targeting
AI form builder
Describe what you need — fields are generated automatically
4 form types
Intake, consent, network, and client forms
Smart targeting
Target by product, client, or apply across the network
Onboarding audiences
Audience forms for provider and staff onboarding flows
Real-time KPIs and one-click CSV export
Real-time KPIs
Conversion funnels, billing summaries, and network health
Provider hours tracking
Monitor provider activity and availability utilization
Visit purchase analytics
Track purchases, revenue, and growth across clients
One-click CSV export
Export any report type for external analysis
Three billing models, one unified dashboard
3 billing models
GFE, GFE+Rx, and Affiliate — auto-resolved per client
Network-wide charge review
Review charges across all clients from one dashboard
Revenue tracking
Track purchases, charges, and affiliate revenue in real time
Auto credential resolution
Payment credentials resolve automatically by client model
Live visits, async reviews, and prescription fulfillment shown as one operational pipeline with clean handoffs, compliant oversight, and room for your network to run its own way.
Application
Provider applies with credentials, NPI, and license info
Review
PNA reviews application, verifies credentials
Credential
License validation, state coverage confirmation
Onboard
Knowledge base completion, network orientation
Assign
Map to clients based on state licensing and availability
From first application to first chart review. A structured pipeline that handles credentials, NPI verification, state licensing, and client assignment — so your providers are ready to deliver care on day one.
State-License-Aware Matching
Only properly licensed providers appear for patients in each state. Compliance is built in, not bolted on.
Provider Delegates
Read-only operational roles for staff who manage visits and reviews without clinical authority. Same nav, safe guardrails.
Multi-Client Assignments
One provider can serve multiple clients simultaneously. Override the default 'all providers serve all clients' with granular mapping.
Three commercial models. One automated pipeline. From patient purchase to pharmacy fulfillment, your network captures revenue at every step — with zero manual credential switching.
Watch revenue flow from patient purchase through clinical review to pharmacy fulfillment — fully automated.
Each client can operate under a different commercial model. Credentials, billing, and revenue splits resolve automatically.
You handle the clinical review. Client manages billing and pharmacy independently.
Add 50 clients or 500 — the revenue engine doesn’t slow down. Every chart review, visit, and prescription flows through the same automated pipeline with real-time billing reconciliation.
Visits, chart-review time, and invoice-ready summaries roll into network-scoped client batches.
Set visit rates once at the network; linked clients inherit, with reporting on purchases and utilization.
GFE checkout uses each client’s Stripe or Authorize; affiliate uses your network processor—from the client record.
External sites start affiliate checkout via client API; GEN runs the charge and surfaces gross in client reporting.
Reporting is scoped to providerNetworkId— CSV export stays within tenant boundaries.
Drill down by client, provider, product, or time period. Export anything with one click — scoped to your network, refreshed as events land.
Charges and revenue per client, with drill-down by product and provider
Provider Network Admin → Reports
CSV where the in-app report supports export.
Sync visit purchase funnel, conversion rates, and revenue tracking
Provider Network Admin → Reports
CSV where the in-app report supports export.
Affiliate client metrics, referral tracking, and commission reporting
Provider Network Admin → Reports
CSV where the in-app report supports export.
Visit minutes, chart review time, approved and denied review breakdowns
Provider Network Admin → Reports
CSV where the in-app report supports export.
Stripe and Authorize.net transaction history with reconciliation
Provider Network Admin → Reports
CSV where the in-app report supports export.
Historical throughput, provider performance, and capacity analytics
Provider Network Admin → Reports
CSV where the in-app report supports export.
0 configuration sections. Every aspect of the platform is tunable at the network level — no support tickets needed.
Customize how your network appears across the platform. Upload logos, set accent colors, configure display names, and choose your network timezone — changes take effect immediately.
Operators who were exactly
where you are right now.
providers across networks
We went from juggling twelve providers across spreadsheets to running eighty-plus clinicians from one command center. The chart review queue was the surprise — we got serious hours back every week without adding headcount.
Dr. Rachel Kim · Network Operations · Pacific Health Partners · 3 years
Each affiliate brand needs to feel like its own front door. We still have to see the full clinical picture and enforce standards from the network layer. This was the first stack where those two truths didn’t fight each other.
Marcus Torres · VP Clinical Operations · MedConnect Networks · affiliate model
AI-assisted SOAP was the unlock. Reviews that used to eat fifteen minutes now land closer to three — our doctors spend the time on judgment, not typing.
Dr. Sarah Chen · Chief Medical Officer · Pinnacle Telehealth Group
Ops creates visits with the same scheduling primitives patients book against. That sounds small until you stop explaining why ‘admin time’ and ‘patient time’ never line up.
Dana Reyes · Provider Network Admin · Regional care network · 14 months
I’ve run credentialing through every shape of spreadsheet. Having license state and client assignments live in the product — not in someone’s inbox — changed who we could safely put in front of which population. We stopped playing whack-a-mole with eligibility.
Elena Vasquez · Director, Clinical Ops · Multi-state rollout · licensure program
Which client sees which product, and which intake packet fires when — that used to live in a deck nobody opened. Now it’s configured where the work actually happens.
James Okonkwo · Founder · GFE + prescribe · catalog rollout
At year five I stopped bracing for every release to break how we route reviews or reassign visits. Stability is boring. For a network our size, boring is the whole strategy.
Patricia Morales · COO · National specialty network · 5 years
“Most of them didn’t need another tool — they needed one source of truth for the whole network.”
FAQ
We believe you should understand exactly how the platform works before you commit your network and clients to it.
Showing 14 of 14 questions
Launch a provider network that scales. From day one, you'll have the tools to recruit, manage, and grow.
Network Setup
Configure your brand, business hours, and AI settings in under 10 minutes
Provider Onboarding
Invite providers, review credentials, and assign them to clients
Client Linking
Connect client organizations with branded portals and product catalogs
Go Live
Your first chart review can be completed within 24 hours of setup
“Setup was shockingly fast. We were processing chart reviews within 48 hours.”
Dr. Rachel Kim · Pacific Health Partners
Networks are launching every week. Join them.