Built for Clinicians

PracticeMedicine,Not Paperwork

AI-powered SOAP notes, seamless video visits, and integrated prescribing — all in one place. Claim a chart review and go from intake to prescription in minutes, not hours.

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500+ providers already onboard

HIPAA Compliant50-State CoverageConfigurable Rx RoutingAI-Powered Charting
AI SOAP NoteChart Review #2291 · AI
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Obj
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30-day contextIntake forms
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The Problem & The Fix

HealthcareWasBuiltAgainstYou

The systems you rely on were never designed for how clinicians actually work. Here's what's broken — and exactly how we fix it.

4.5 hrsper day on documentation

You Didn't Go to Med School to Type

The average clinician spends 4.5 hours daily on clinical documentation — SOAP notes, intake review, audit trails. That's half your day gone before you see a single patient.
  • Manual SOAP note drafting
  • Copy-pasting between systems
  • Hours of after-clinic charting
7+ toolsper patient encounter

Your Workflow Is Held Together with Duct Tape

EHR for charting, Zoom for video, a pharmacy portal for Rx, email for follow-ups, spreadsheets for scheduling. Every handoff is a chance for something to break.
  • Context lost between systems
  • 30+ min wasted per encounter
  • No single source of truth
50 statesof regulatory complexity

Compliance Is a Full-Time Job You Didn't Sign Up For

Licensing, HIPAA, credentials, network rules — the burden keeps growing. Most teams still run it on spreadsheets and hope.
  • Manual license tracking
  • HIPAA overhead
  • Slow credential checks
Capabilities

EverythingaClinicianActuallyNeeds

No bloat, no learning curve. Each capability is built from real clinical workflows — because we talked to hundreds of providers before writing a single line of code.

01
AI Charting

AI-Powered Clinical Documentation

From intake to SOAP note in under 2 minutes

Our AI processes up to 30 days of patient context — intake forms, prior chart reviews, lab results, check-ins, and product-specific questionnaires — to generate a comprehensive SOAP note. You maintain full control: edit any section individually, regenerate specific sections, add private clinical observations, then approve.

Subjective, Objective, Assessment, Plan

Full four-section SOAP generation from patient data

Section-level editing

Regenerate just the Assessment without touching the rest

30-day clinical context

AI considers prior encounters, labs, and check-in data

Provider-only notes

Add private annotations that patients never see

Subjective: Patient reports persistent fatigue and decreased appetite over 3 weeks. Denies fever, weight changes.
30-day contextIntake formsPrior labsCheck-ins
02
Telehealth

Video & Phone Visits

Browser-based. HIPAA-compliant. Zero setup.

Launch a video call directly from the visit screen — no downloads, no patient-side app required. Built on HIPAA-eligible infrastructure with virtual backgrounds, screen sharing, auto-reconnect on connection drops, and full participant management. Sync and async visit types supported.

Browser-native video

One click for both provider and patient — no installs

Visit lifecycle tracking

Pending → In Progress → Completed with audit trail

Async chart reviews

Review patient data and provide decisions without a live call

Auto-reconnect

Connection drops are handled gracefully, session persists

DC

Dr. Chen

SM

Sarah M.

LIVE
12:34
End
Chat
People
SynchronousAsynchronousPhone
03
Prescribing

Integrated Rx Pipeline

Prescribe directly from the chart review, track through delivery

Write prescriptions during the approval step and route them through client-configured pharmacy workflows. Your NPI and signature are validated automatically. Track each prescription from submitted → processing → shipped → delivered with real-time status updates.

Configurable pharmacy routing

Each client or network can route through its configured pharmacy workflows

Primary Rx identification

System identifies the encounter-associated prescription automatically

Real-time tracking

Follow Rx status from submission through delivery

Auto credential validation

NPI and pharmacy profile created on first prescribe

Levothyroxine 25mcgPatient: Sarah Mitchell · NPI verified
Active
Prescribed
Submitted
Processing
Shipped
Delivered
Preferred partnerClient configuredNetwork configured
04
Scheduling

License-Aware Scheduling

Patients only see you if you're licensed in their state

Set weekly availability blocks with timezone management. The platform enforces your provider network's hours of operation and automatically matches patients to providers based on verified state licenses. Patients self-book available slots — no coordination overhead.

State-license filtering

Only eligible patients can book, enforced at both frontend and backend

Network hours enforcement

Availability stays within your network's configured hours

Timezone handling

Network timezone is canonical; you see local-time equivalents

Patient self-scheduling

Patients book directly — no back-and-forth coordination

Weekly AvailabilityEST · Network Hours
Mon
Tue
Wed
Thu
Fri
9 AM
12 PM
3 PM
Available Outside hours
05
Credentials

Onboarding & Credential Management

From application to active provider, streamlined

Submit licenses, certifications, and ID through a structured onboarding flow. AI-powered resume parsing auto-extracts your credentials. Your network admin reviews and approves. License status changes are communicated with network branding. Multi-state credentials tracked centrally.

AI resume parsing

Upload your CV — credentials extracted automatically

License status notifications

Real-time updates on credential review progress

Multi-state tracking

All your licenses in one centralized dashboard

Network-branded communications

Credentialing updates carry your network's identity

CaliforniaMedical License
Verified
TexasMedical License
Verified
New YorkMedical License
Pending Review
AI resume parsing available · Multi-state support
Clinical Workflow

FromClaimtoPrescribeinMinutes

Three clinical pathways, one seamless platform. Every workflow is designed around how you actually practice — not how software thinks you should.

Async Visits — AI-Powered Chart Review

The most common workflow. Review patient charts on your schedule — no appointments needed.

Workflow steps

Patient Intake

Automatic

Patient purchases a service and completes intake forms automatically.

Forms, medical history, and consultation data flow into your review queue — zero manual data entry required.

Step 1 of 5

Swipe the preview — or use the arrows above

Step 1 of 5
New Chart Ready
Intake forms completed
Medical history synced
Insurance verified
Automatic
5 min
Avg. Time
SOAP Notes
AI Assist
5 total
Steps
Measurable Impact

The Numbers Speak

Real metrics from providers who switched to GEN Health — less admin, more patients, better outcomes.

0%

Less Documentation Time

AI charting cuts 4.5 hrs/day to under an hour

0x

More Patients Daily

Triple your patient volume without the burnout

0%

First-Pass Accuracy

AI SOAP notes approved with minimal revision

Before & After GEN Health

How everyday clinical workflows transform

TraditionalWith GEN
Clinical Documentation
4.5 hrs / day
Under 1 hr
Tools per Encounter
7+ systems
1 platform
Chart Review Duration
30+ minutes
5 minutes
SOAP Note Drafting
Manual — hours
AI — ~90 sec
50+ States Covered
24/7 Async Reviews
30% Higher Revenue
HIPAA Compliant
Multi-Network Ready
AI-Powered Charting
Real-Time Rx Tracking
Credential Autopilot
50+ States Covered
24/7 Async Reviews
30% Higher Revenue
HIPAA Compliant
Multi-Network Ready
AI-Powered Charting
Real-Time Rx Tracking
Credential Autopilot

Providers on GEN Health report earning 30% more revenue within their first quarter.

Why Providers Choose GEN

Less admin. More patient care.

Built for how clinicians actually work on GEN Health: chart reviews, telehealth visits, prescribing, credentialing, and audit-ready documentation — without fragmenting your day across tools.

FlagshipClinical documentation

~90s

to a structured first draft

AI drafts your SOAP. You own the final note.

Integrated AI drafts Subjective, Objective, Assessment, and Plan from general intake and product-specific questionnaires — grounded in up to 30 days of patient context. Only assigned clinicians finalize or generate notes; edit privately, regenerate single sections, then approve.

  • Four-section SOAP from real chart + intake context
  • Section-level edits and regenerations
  • Provider-only annotations patients never see
One clinical workspace

1

patient record per encounter

Video, async reviews, Rx, and messaging — connected

Move from chart review to live Twilio video or phone visit, prescribe through your network’s pharmacy integrations, and message patients without juggling seven portals.

  • Synchronous and asynchronous visit paths
  • Prescribing tied to the encounter record
  • Dedicated clinical messaging
Chart reviews

Claim, document, approve — with audit-ready history

Work pending reviews efficiently: claim a chart, synthesize intake with AI-assisted notes, then approve or deny treatment plans. Key actions surface on your provider timeline for operational oversight when context is available.

  • Batch-friendly async reviews
  • Formal approve/deny outcomes
  • Activity feed for network visibility
Licensing & compliance

Patients matched to where you are actually licensed

Geographic licensing rules are enforced automatically — you only interact with patients you are verified to treat. HIPAA-aligned video, credential tracking, and clinical action audit trails reduce operational drag.

  • Automatic state eligibility checks
  • Credential status and license workflows
  • Structured audit context on clinical events
Availability

Calendars that respect network hours & timezones

Configure weekly availability for patient self-scheduling while staying inside your provider network’s operating hours. Saves UTC; surfaces friendly local bounds so what you see matches what patients book.

  • Network-hours guardrails
  • Patient booking against your real slots
  • Unified visit calendar
Onboarding

Credentialing with network-branded milestones

Upload licenses, certifications, and IDs for network approval — with AI-assisted resume parsing to speed profile setup. Status changes reach you with your network’s branding so the experience feels cohesive.

  • Structured credential submission
  • Resume parsing for faster onboarding
  • Branded communications on status updates
HIPAA-aligned video (Twilio)License-aware routingProvider timeline & audit context
Real Stories

Clinicians who were exactly
where you are right now.

0+

chart reviews completed on the platform

Michael

I went from spending three hours on charts after clinic to reviewing AI-generated SOAP in under ten minutes. This isn’t incremental — it’s a different way to practice.

Dr. Michael Chen · Internal Medicine · Pacific Health Partners · 4 years

Documentation −≈80%
Sarah

The async review model changed everything. I can clear fifteen chart reviews before my kids wake up. The income is real and the flexibility actually matches how I want to work.

Dr. Sarah Okafor · Family Medicine, NP · MedConnect Networks · async-first

15 reviews · before breakfast
James

Prescribing used to mean too many portals and too much context switching. Now it’s one flow from the chart review through the configured pharmacy workflow for that client. I get twenty minutes back per patient.

Dr. James Rivera · Psychiatry · Pinnacle Telehealth Group

Rx from one workflow
Priya

I stopped manually filtering which patients I could see. Verified licenses drive matching — I only show up where I’m actually allowed to practice. That used to live in spreadsheets and sticky notes.

Dr. Priya Nair · Emergency Medicine · Multi-state license · 6 jurisdictions

License-aware matching
Elena

Video visits and chart reviews use the same patient record. I’m not re-reading the chart in a different tab or re-asking questions the intake already answered.

Dr. Elena Vasquez · Telehealth Primary Care · Regional network · video + async

One record · every mode
David

I work with more than one client configuration without maintaining separate identities. Credentials and reputation stay with me; assignments are what changes.

Dr. David Okonkwo · Cardiology · Two networks · GFE & affiliate clients

One profile · many clients
Patricia

At year five I stopped bracing for every product change to break how I prescribe or document. Stability is boring. For clinical work, boring is the feature.

Dr. Patricia Morales · Dermatology · National specialty network · 5 years

5 years · same core flow
1
7

“Most of them didn’t need another login — they needed charting that didn’t eat the whole evening.”

FAQ

Questions we'd ask too.

Licensed care on a telehealth platform only works when you know how charting, licensing, and prescribing actually behave—before you commit your practice to a network.

Showing 8 of 8 questions

Ready to Practice Smarter?

Join a provider network and experience AI-powered clinical workflows that let you focus on what matters most — your patients.

HIPAA Compliant99.9% Uptime
What Happens Next
1

Submit Application

10 steps, AI resume parsing

2

Credential Review

Licenses verified by network

3

Complete Onboarding

Knowledge base + required forms

4

Start Practicing

Claim your first chart review

Providers are joining every week. Start your application today.